UPDATED: COVID-19 Coronavirus Update

9 months ago

The latest information and advice on the COVID-19 outbreak

Coronavirus - NHS UK Coronavirus - NHS UK

UPDATE - 23rd March 11am

As a result of the Government's announcements on Friday 20th March, the Pavilion is now closed until further notice. Please do NOT try to visit the Box Office but instead continue to follow the Government's important advice on social distancing and isolation.

All of our planned performances through to the end of May are now in the process of being rescheduled and we are continuing to contact customers who hold tickets for these shows to confirm the rescheduled dates.

We'd like to thank everyone for their patience so far and ask everyone to continue to bear with us and our staff during this difficult time. We are working hard to prioritise shows in date order and the entire process will take us some time to complete.

Our phone lines are now also closed so please do NOT try to call the Box Office as you will not get through. As per our previous advice, if you have a ticket you WILL be contacted by our staff.

We know this is a difficult time for everyone and we'd like to thank you all for your patience and support and look forward to welcoming you back to the Pavilion as soon as is safe to do so.

In the meantime, please follow our Facebook/Twitter/Instagram pages as well as our website for updated information.

The Pavilion Team x

 

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UPDATE - 17th March 6pm

As of 6pm this evening (17th March) the box office will be closed to personal callers until further notice and we will be taking phone calls and dealing with emails ONLY. 

Some of our planned performances are in the process of being rescheduled and we will begin the process of contacting all affected customers starting tomorrow. 

This will take us some time to work through, so please be patient with us and our staff whilst we work to contact everyone. If you have a booking with us, you will be contacted. 

At present we are working one day at a time, so please visit our website, Facebook page and Twitter page for the latest information. 

Thank you for your understanding during this difficult time. 

The Pavilion Team x

 

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UPDATE - 16th March 6pm

We have been closely monitoring the progression of the COVID-19 Coronavirus over the past week or so and whilst we are aware of the latest UK Government advice for Theatres, at present all of our scheduled performances are due to go ahead as planned whilst we take further advice from industry representatives.

Extra measures and precautions have been put in place at the Pavilion to help prevent the spread of the virus (which include more thorough cleaning regimes and stricter guidelines for our staff, volunteers and guests to follow) and we continue to monitor the situation and take decision daily based on the latest information and advice.

In the meantime please keep an eye on our social pages for the latest updates and follow the NHS advice on how to avoid catching the virus: https://www.nhs.uk/conditions/coronavirus-covid-19/

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