Box office:01493 662832Open every day, 10am–3pm

Policies & Terms

The Pavilion’s public policies, notices and booking terms.

How we collect, use, share and protect personal information.

Website cookies, embedded services and your consent choices.

The terms for tickets, admission, changes and refunds.

Our safeguarding standards and how to report a concern.

How to raise a complaint and how we investigate it.

Our accessibility aim, known limitations and contact route.

Our commitments to climate, circular economy, biodiversity and place.